1. Introduction
Yatharth Properties operates as a verified real estate platform specializing in property buying, selling, and renting across Chhattisgarh. We are committed to protecting your personal data and maintaining transparency about how we handle it.
2. Information We Collect
- Personal Information: Name, phone number, email address, location, and payment details collected during registration, inquiries, or transactions.
- Property Data: Information about properties you list or browse, including images, pricing, amenities, and location data.
- Transaction Data: Records of sales, rentals, payments, and service interactions for processing and audit purposes.
- Technical & Usage Data: IP address, browser type, device identifiers, pages visited, and actions performed on our site.
- Cookies & Analytics: We use cookies to improve user experience and analyze site performance. You may disable cookies via browser settings.
3. How We Use Your Information
- Service Delivery: To provide property listings, match buyers and sellers, and manage your account.
- Customer Support: To respond to your queries, assist in transactions, and offer post-service support.
- Marketing & Communication: To notify you about offers, listings, or updates you might find relevant.
- Legal Compliance: To meet regulatory and legal obligations such as tax, fraud prevention, and RERA compliance.
- Platform Optimization: To improve usability, design, and technical performance based on analytics and feedback.
4. How We Protect Your Data
We implement layered security measures to protect your information from unauthorized access, misuse, or disclosure.
- All transactions are protected with SSL encryption.
- We use secure servers, firewalls, and role-based access controls.
- Regular system audits and backups ensure data safety and availability.
- Only authorized personnel have access to sensitive information.
5. Data Sharing & Disclosure
- Service Partners: We may share necessary data with verified partners like payment gateways and hosting providers.
- Legal Requirements: Information may be shared to comply with court orders or government requests.
- Business Transfers: In the event of mergers or acquisitions, relevant user data may be transferred with strict confidentiality.
- No Unsolicited Sharing: We never sell, rent, or trade user information for advertising or commercial gain.
6. Data Retention Policy
- Your data is retained only for as long as necessary to fulfill service purposes or legal obligations.
- Inactive accounts or outdated records are periodically anonymized or securely deleted.
- Retention timelines comply with Indian data protection laws and RERA record requirements.
7. Your Privacy Rights
- Access: You can request a copy of your personal information we hold.
- Correction: You can update inaccurate or incomplete data anytime.
- Deletion: You may request deletion of your data, subject to legal retention exceptions.
- Withdraw Consent: You can opt-out of marketing or data usage at any time.
8. Cookies & Tracking Technologies
- Cookies help personalize your experience, remember preferences, and measure site traffic.
- You can manage or disable cookies in your browser, but certain site functions may be limited.
9. Children’s Privacy
Yatharth Properties does not knowingly collect personal data from individuals under the age of 18. If such data is inadvertently collected, we will promptly delete it upon discovery.
10. Changes to This Policy
- We may revise this Privacy Policy periodically to reflect changes in our practices or legal obligations.
- All updates will be posted on this page with the “Last Updated” date modified accordingly.
11. Contact Us
For any questions, data requests, or concerns regarding privacy, please reach out to:
- Email: privacy@yatharthproperties.com
- Phone: +91 98765 43210
- Address: Yatharth Properties HQ, Main Road, Bilaspur, Chhattisgarh, India