Our Zero-Spam Promise: Yatharth Properties does not sell, trade, or rent your contact information to telemarketing agencies. Your data is strictly used for real estate facilitation in Chhattisgarh.
1. Information We Collect
To provide a seamless property experience, we collect information that identifies you or relates to your property requirements:
Identity Info
Legal name, Aadhaar/PAN (for RERA KYC), and government ID copies during property registration.
Digital Contact
Verified mobile number, WhatsApp ID, and email for property alerts and site visit coordination.
Requirement Profile
Budget ranges, preferred sectors in Bilaspur, and specific property interests (Residential/Commercial).
2. How We Process Your Data
Your data is processed under the legal basis of "Contractual Necessity" and "Legitimate Interest":
- Lead Matching: Connecting your requirements with verified property owners.
- Site Visit Security: Maintaining a log of visitors at premium properties for owner safety.
- Compliance: Fulfilling tax obligations (GST) and RERA documentation standards.
3. Document Security & KYC
Sensitive Document Protocol
Title deeds, Registry papers, and blueprints shared with us for "Property Verification" are stored in an encrypted offline environment. Access is restricted to our core legal consultancy team and is never shared with third-party advertisers.
5. Technical Safeguards
6. Data Retention
Financial records and brokerage agreements are retained for 7 years as per Indian Audit laws. General inquiries and lead data are automatically anonymized after 24 months of inactivity.
7. Your Rights Over Your Data
- Right to Access: You may request a copy of the personal data we hold about you at any time.
- Right to Rectification: You can ask us to correct or update inaccurate or incomplete information.
- Right to Erasure ("Right to be Forgotten"): You may request deletion of your data, subject to legal and contractual obligations.
- Right to Restrict Processing: You can request that we limit how we use your data in certain circumstances.
- Right to Data Portability: You may request your data in a structured, machine-readable format for transfer to another service provider.
- Right to Object: You can object to certain types of processing, such as direct marketing.
- Right to Lodge a Complaint: If you believe your rights are violated, you may contact our DPO or approach the relevant data protection authority.
To exercise any of these rights, please contact our Data Protection Officer (DPO) using the details provided below. We will respond to your request within the timeframes required by law.
8. Data Protection Officer (DPO)
If you have concerns about your data, or wish to exercise your "Right to be Forgotten," please contact our DPO directly:
Mayank Chawdhari
Chief Technology Officer & DPO
Yatharth Properties HQ, Shop No. 102, 1st Floor, Vyavsayik Parisar, Rajkishor Nagar, Bilaspur, Chhattisgarh - 495006